I was unable to provide this as all utility bills are in my husband’s name. They rejected that and asked for a utility bill. This contained my address and some very personal details.
I initially uploaded a letter from our government Insurance Commission. For verification of my address, their site states that any government agency letters could be used for this. I had to play this down, to get rid of the bonus amount. I deposited several times and won some money. I started playing at this casino about 10 days ago.
A player at Thebes Casino filed a payout complaint with us about having issues with their documents being verified to collect their $500 winnings.
